Services

What we offer – at a glance.

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Hotel rooms & apartmentsSingle, double, family and multi-bed rooms plus four apartments with kitchen.Group accommodationMulti-bed rooms for school groups, clubs and travel groups – group rates from 12 guests.Bio-RestaurantBreakfast, weekly changing lunch menu and monthly BioBrunch – 100% organic, regional, seasonal.Organic breakfast buffetGenerous buffet with breads from the organic bakery, cheese, spreads and fruit.Guest room for our guestsOpen to all hotel guests after lunch service – for working, reading or spending time together.Catering & eventsOrganic catering for company parties, family celebrations, conferences and memorial gatherings – in-house or off-site.Bike rental & Bett+BikeUp to five bikes in partnership with Hamburg City Cycles – from €13 for 4 hours.SustainabilityOrganic-certified, our own combined heat and power plant, regional suppliers – for over 30 years.Wheelchair-accessible travelAutomatic doors, lift and wheelchair-accessible rooms on the first floor.

Hotel rooms & apartments

Six room categories and four apartments – personally furnished with honest materials and daily cleaning. Perfect for short breaks and longer stays alike.

Good to know

From single rooms to seven-bed rooms, plus four apartments for 2–4 people
Prices per room and night, from €62 per night
Free Wi-Fi in every room
Check-in from 3 pm · check-out by 11 am

See all rooms

Group accommodation

School classes, clubs and travel groups are explicitly welcome. We plan rooms, meals and schedule personally with you.

Good to know

Group rates from 12 guests
Email enquiry with split by m/f/d, chaperones and group type
Breakfast and lunch bookable directly in-house
Central location in Altona-Ottensen, 5 minutes from Altona station

Group page

Bio-Restaurant

Our organic restaurant is open to hotel guests and the neighbourhood alike. The weekly menu changes every week and uses ingredients mainly from Hamburg and northern Germany.

Good to know

Organic certified (DE-ÖKO-012)
Lunch Mon–Fri, 12:00–4:00 pm
BioBrunch on the 1st Sunday of the month, 11 am–2 pm
Reservations recommended – also without staying

Visit the restaurant page

Organic breakfast buffet

Every morning we lay out an organic breakfast buffet for our hotel guests – optional to book, with gluten-free rolls and packed lunches on request.

Good to know

Daily 7:00–10:30 am in the Bio-Restaurant
€12.00 per person · children €5.50
Gluten-free rolls on request (+ €1)
Packed lunches for the day (€6)

Visit the restaurant page

Guest room for our guests

Outside of service hours, the restaurant's guest room is our cosy lounge for all hotel guests.

Good to know

Free to use for hotel guests
Great for working, reading or catching up
Not available for separate hire – for private events only in combination with our in-house catering
Space for up to 40 people as part of a catering booking

Catering & events

Organic catering buffet at the Schanzenstern

Catering & events

Whether a company celebration, birthday, conference or memorial gathering: at the Schanzenstern you celebrate sustainably and with personal service – in-house for up to 40 guests or off-site with our organic catering across Hamburg and beyond.

Good to know

In-house on weekends from 25 guests, space for up to 40 people
Off-site catering during the week across Hamburg and beyond
100% organic certified (DE-ÖKO-012), vegetarian, vegan or with meat/fish
Accommodation available in-house for your guests

Catering page

Bike rental & Bett+Bike

Ottensen, the Elbe, Schanze, the harbour – many of Hamburg's best spots are most beautiful by bike. We rent bikes directly at the hotel for our guests.

Good to know

Up to five bikes provided by our partner Hamburg City Cycles (city bikes with gears, incl. 1 kids' bike)
Locks, baskets and helmets included free of charge
No e-bikes
Servicing and repairs are handled by Hamburg City Cycles – bikes are always freshly serviced and in top condition
No advance reservations – first come, first served.
Same-day pick-up directly at our reception, while bikes last.
Prices: €13 for 4 hours · €19 per day.
Return directly at our reception.

Travelling on your own bike?

As a Bett+Bike business we are officially recognised by the ADFC as a cycle-friendly hotel and well prepared for cyclists – many of our guests arrive via the Elberadweg. A lockable bike shed in the courtyard is available for your own bike.

Location & directions

Herbs and fresh vegetables at the Schanzenstern

Sustainability

We say what we do and show where it comes from. Organic, energy-refurbished and with fair working conditions – sustainable tourism isn't a footnote for us, it's the foundation.

Good to know

DE-ÖKO-012: organic certified across the entire restaurant
Over 80% regional ingredients from Hamburg and northern Germany
Own combined heat and power plant (CHP), energy refurbishment in 2019
Rainwater for toilet flushing · organic-certified cleaning products only

Sustainability page

Wheelchair-accessible bathroom in the five-bed room

Wheelchair-accessible travel

We are set up for guests with reduced mobility: automatic doors in the entrance area, a lift directly from the foyer and several rooms with wheelchair-accessible bathrooms.

Good to know

Access to house, restaurant, lift and hallway via automatic doors
1 single, 2 twin, 1 triple and 1 five-bed room with wheelchair-accessible bathroom
Lift 90 cm wide × 140 cm deep · room doors 94 cm wide
Support with organising a care bed on request

Wheelchair-accessible page