Schanzenstern Altona

Accessibility

Name: Schanzenstern Hotel & Bio-Restaurant Hamburg
Address: Kleine Rainstraße 24-26, Hamburg, Hamburg, 22765, DE
Telephone: +49 40 39903030
Price range: €€

We want as many guests as possible to enjoy the Schanzenstern. Here you'll find honest information about what is accessible at our hotel – and where there are limitations.

Certified by Reisen für AlleWe are certified according to the criteria of the German Seminar for Tourism (DSFT).

At a glance

Access to the building, restaurant, lift and corridor via automatic doors.
Lift to all floors, including the apartments on the 5th floor.
Several rooms with a wheelchair-friendly shower and toilet.
Bio-Restaurant accessible at street level.

Rooms with a wheelchair-friendly bathroom

The following rooms have a wheelchair-friendly shower and toilet:

One single room
Two double rooms
One triple room (bunk bed plus single bed)
One five-bed room (a triple and a double room with a shared bathroom)

Note: each of these rooms can only be occupied by one wheelchair user at a time. The double room within the five-bed combination is not large enough for a wheelchair.

Aids available on request

Many things can be arranged in advance. Just let us know when you book.

Shower stool in the bathroom
Door transponder to open the main entrance
Help organising a care bed
Personal advice on choosing the right room

Important dimensions

Lift

90 cm wide · 140 cm deep

Room doors

94 cm width

Bed (lower edge)

21 cm above the floor

Bed (mattress top)

52 cm above the floor

The beds are not height-adjustable.

Our reduced-barrier bathrooms

A look at our wheelchair-friendly bathrooms – with a step-free shower, grab bars and plenty of room to move. A shower stool is available on request.

Wheelchair-friendly bathroom in the twin room with step-free shower and daylight — Twin room · bright bathroom with step-free shower

Reduced-barrier bathroom in the twin room with grab bars — Twin room · grab bars & toilet supports

Wheelchair-friendly bathroom in the five-bed room — Five-bed room · reduced-barrier bathroom

Wheelchair-friendly bathroom in the triple room — Triple room · reduced-barrier bathroom

What is not (yet) accessible

We don't have height-adjustable beds.
Not all rooms are wheelchair-accessible – the accessible rooms are listed above.

Reduced-barrier arrival

How to reach us with as few steps as possible – by train, car or taxi.

By train & S-Bahn

Altona station has lifts to all platforms. The route to us is mostly level, with lowered curbs.

By taxi & car

Taxis and cars can drive directly into our courtyard to drop off luggage or passengers.

Parking

Disabled parking spaces are available nearby. The Mercado car park (2-minute walk) has a lift and is open 24/7 – €1.70 per hour, €10.00 per 24 hours.

Entrance & Lift

The automatic entrance door can be reached via a ramp. The lift is directly accessible from the foyer and serves all floors.

Personal advice

If you have specific questions or special needs, please call or write to us – we'll personally check which room suits you best.

Please get in touch before booking – we will personally reserve the right wheelchair-friendly room for you.

Get in touch Send an e-mail +49 40 39903030