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    Schanzenstern Altona

    Accessibility

    We want as many guests as possible to enjoy the Schanzenstern. Here you'll find honest information about what is accessible at our hotel – and where there are limitations.

    Reisen für Alle – geprüftCertified by Reisen für AlleWe are certified according to the criteria of the German Seminar for Tourism (DSFT).

    At a glance

    • Access to the building, restaurant, lift and corridor via automatic doors.
    • Lift to all floors, including the apartments on the 5th floor.
    • Several rooms with a wheelchair-friendly shower and toilet.
    • Bio-Restaurant accessible at street level.

    Rooms with a wheelchair-friendly bathroom

    The following rooms have a wheelchair-friendly shower and toilet:

    • One single room
    • Two double rooms
    • One triple room (bunk bed plus single bed)
    • One five-bed room (a triple and a double room with a shared bathroom)

    Note: each of these rooms can only be occupied by one wheelchair user at a time. The double room within the five-bed combination is not large enough for a wheelchair.

    Aids available on request

    Many things can be arranged in advance. Just let us know when you book.

    • Shower stool in the bathroom
    • Door transponder to open the main entrance
    • Help organising a care bed
    • Personal advice on choosing the right room

    Important dimensions

    Lift
    90 cm wide · 140 cm deep
    Room doors
    94 cm width
    Bed (lower edge)
    21 cm above the floor
    Bed (mattress top)
    52 cm above the floor

    The beds are not height-adjustable.

    Our reduced-barrier bathrooms

    A look at our wheelchair-friendly bathrooms – with a step-free shower, grab bars and plenty of room to move. A shower stool is available on request.

    Twin room · bright bathroom with step-free shower
    Twin room · grab bars & toilet supports
    Five-bed room · reduced-barrier bathroom
    Triple room · reduced-barrier bathroom

    What is not (yet) accessible

    • We don't have height-adjustable beds.
    • Not all rooms are wheelchair-accessible – the accessible rooms are listed above.

    Reduced-barrier arrival

    How to reach us with as few steps as possible – by train, car or taxi.

    By train & S-Bahn

    Altona station has lifts to all platforms. The route to us is mostly level, with lowered curbs.

    By taxi & car

    Taxis and cars can drive directly into our courtyard to drop off luggage or passengers.

    Parking

    Disabled parking spaces are available nearby. The Mercado car park (2-minute walk) has a lift and is open 24/7 – €1.70 per hour, €10.00 per 24 hours.

    Entrance & Lift

    The automatic entrance door can be reached via a ramp. The lift is directly accessible from the foyer and serves all floors.

    Personal advice

    If you have specific questions or special needs, please call or write to us – we'll personally check which room suits you best.

    Please get in touch before booking – we will personally reserve the right wheelchair-friendly room for you.